ReportWriter AI

Terms of Service

 

ReportWriter AI – Terms of Service Last Updated: March 2026

These Terms of Service (“Terms”) govern your access to and use of the websites, web applications, mobile apps, and related services provided by ReportWriter AI, LLC (“ReportWriter AI,” “we,” “us,” or “our”). By creating an account, using our Services, or clicking “I agree,” you agree to be bound by these Terms. If you do not agree, do not use the Services.

 

 

1. Eligibility & Accounts

1.1 Eligibility You must be at least 18 years old and able to form a binding contract to use the Services.

1.2 Account Registration You may be required to create an account and provide accurate, current information. You are responsible for keeping your login credentials confidential and for all activity that occurs under your account.

1.3 Account Security You agree to notify us promptly at [email protected] if you suspect any unauthorized access or misuse of your account.

 

 

2. Our Services

2.1 Service Description ReportWriter AI provides cloud-based tools for home inspectors and related professionals to create, manage, and deliver inspection reports, including AI-assisted narratives, cost estimates, and related workflow features (the “Services”).

2.2 Inspector–Client Relationship We provide tools and infrastructure only. We are not a party to any contract between inspectors, real estate agents, buyers, sellers, or any third parties. Inspectors are solely responsible for:

  • The accuracy and completeness of their reports
  • The professional opinions they provide
  • Compliance with all applicable laws, standards of practice, and licensing requirements

2.3 No Professional Advice Outputs generated by the Service (including AI-generated text, suggested narratives, or estimates) are for informational use only and do not constitute legal, engineering, construction, or professional advice. Inspectors must review and approve all content before delivering it to clients.

 

 

3. Subscriptions, Fees & Billing

3.1 Subscription Plans Access to certain features may require a paid subscription. Plan details, limits, and pricing are described on our website or in your account.

3.2 Billing & Payments You authorize us or our payment processor to charge your chosen payment method for subscription fees and any applicable taxes. All fees are stated and charged in U.S. dollars unless otherwise noted.

3.3 Auto-Renewal Unless otherwise specified, subscriptions automatically renew at the end of each billing period at the then-current rate. You can cancel renewal at any time through your account settings, effective at the end of the current billing cycle.

3.4 Refunds Except where required by law or specifically stated in an offer, fees are non-refundable. We may, at our discretion, issue credits or refunds in limited cases.

 

 

4. Acceptable Use

You agree that you will not:

  • Use the Services in violation of any law or regulation
  • Upload or generate content that is unlawful, deceptive, defamatory, or infringing
  • Interfere with or disrupt the Services, servers, or networks
  • Attempt to gain unauthorized access to other accounts or systems
  • Reverse engineer, decompile, or attempt to extract source code
  • Use the Services to train competing models or build a competing product without our prior written consent

We may suspend or terminate your access if we reasonably believe you have violated these Terms or pose a risk to the platform or other users.

 

 

5. User Content & Ownership

5.1 User Content “User Content” means any data, reports, photos, notes, comments, templates, or other material you upload, create, or generate while using the Services.

5.2 Your Rights You retain all ownership rights in your User Content, subject to any agreements you have with your clients or third parties.

5.3 License to ReportWriter AI You grant ReportWriter AI a non-exclusive, worldwide, royalty-free license to use, host, store, copy, display, and process your User Content solely to:

  • Operate, maintain, and improve the Services
  • Provide support and troubleshooting
  • Comply with legal obligations

We may also use aggregated or de-identified data derived from User Content for analytics, product improvement, and AI model training, provided that it does not identify you or your clients.

 

 

6. Intellectual Property

6.1 Our IP The Services, including software, features, designs, logos, and documentation, are owned by ReportWriter AI and are protected by intellectual property laws. Except for the limited rights granted to you under these Terms, you obtain no ownership rights to our IP.

6.2 License to Use the Services Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Services for your internal business use. You may not copy, modify, distribute, sell, or lease any part of the Services except as expressly permitted in these Terms.

 

 

7. Third-Party Services & Integrations

The Services may integrate with tools or services operated by third parties (e.g., payment processors, scheduling systems, CRMs, cloud storage). We do not control and are not responsible for the content, policies, or performance of these third-party services. Your use of them is governed by their own terms and privacy policies.

 

 

8. Disclaimers

The Services are provided on an “AS IS” and “AS AVAILABLE” basis. To the maximum extent permitted by law, we disclaim all warranties, express or implied, including any implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement, and any warranties arising out of course of dealing or usage of trade.

We do not guarantee that:

  • The Services will be error-free, uninterrupted, or secure
  • Any AI-generated or suggested content will be accurate, complete, or appropriate for your specific situation

You are solely responsible for reviewing and approving all outputs and for your professional decisions.

 

 

9. Limitation of Liability

To the fullest extent permitted by law, ReportWriter AI and its owners, officers, employees, and affiliates will not be liable for any indirect, incidental, consequential, special, or punitive damages, including loss of profits, data, or goodwill, arising out of or related to your use of the Services.

Our total aggregate liability for any claim arising out of or relating to the Services or these Terms will not exceed the amounts you paid to us for the Services during the three (3) months immediately preceding the event giving rise to the claim.

Some jurisdictions do not allow certain limitations, so some of the above may not apply to you.

 

 

10. Indemnification

You agree to indemnify, defend, and hold harmless ReportWriter AI and its affiliates, officers, employees, and agents from any claims, damages, losses, liabilities, and expenses (including reasonable attorneys’ fees) arising out of or related to:

  • Your use of the Services
  • Your User Content
  • Your violation of these Terms or any applicable law
  • Any dispute between you and your clients, agents, or third parties
  • Any SMS messages you send through the Services, including any claims arising under the Telephone Consumer Protection Act (TCPA) or any other applicable federal or state law governing electronic communications.

 

 

11. Termination

We may suspend or terminate your access to the Services at any time if you violate these Terms, fail to pay any fees when due, or if we discontinue the Services.

You may terminate your account at any time via your account settings or by contacting support. Upon termination, your right to use the Services will cease, but certain provisions (including payment obligations, IP ownership, confidentiality, limitations of liability, and indemnification) will survive.

 

 

12. Governing Law & Dispute Resolution

These Terms are governed by the laws of the State of Louisiana, without regard to conflict of law principles. Any dispute arising out of or relating to these Terms or the Services will be resolved in the state or federal courts located in Louisiana, and you consent to their jurisdiction and venue.

 

 

13. Changes to These Terms

We may update these Terms from time to time. When we make material changes, we will update the “Last Updated” date and may provide additional notice as required by law. Your continued use of the Services after the effective date of the updated Terms constitutes your acceptance.

 

 

14. Contact

For questions about these Terms, contact us at: Email: [email protected]

 

 

15. SMS/Text Messaging Program

15. SMS Communications from ReportWriter AI

15.1 Consent By providing your phone number during account registration or subscription setup, you consent to receive automated SMS messages from ReportWriter AI related to your account, including account alerts, billing notifications, platform updates, and support communications.

15.2 Message Frequency Message frequency varies based on account activity. You may receive up to 5 messages per month related to your account.

15.3 Rates Message and data rates may apply depending on your carrier and plan.

15.4 Opt-Out You may opt out at any time by replying STOP to any message. After opting out you will receive one confirmation message and no further SMS messages will be sent.

15.5 Help Reply HELP for assistance or contact us at [email protected].

15.6 No Third-Party Sharing SMS opt-in data and consent will not be shared with third parties or affiliates for marketing purposes.

 

 

16. User Responsibilities for SMS Messaging

16.1 User Responsibility for Message Content If you use ReportWriter AI’s SMS messaging features to communicate with your clients, real estate agents, or other third parties, you are solely and legally responsible for all SMS message content you send through the platform, including its accuracy, legality, and compliance with all applicable federal and state laws and regulations, including but not limited to the Telephone Consumer Protection Act (TCPA) and any applicable state laws governing electronic communications. ReportWriter AI assumes no liability for any messages transmitted by you through the Services.

16.2 Recipient Consent Requirement You represent and warrant that prior to sending any SMS messages to your clients, real estate agents, or any other recipients through ReportWriter AI, you have obtained prior express written consent from each recipient to receive SMS communications from you. This consent must be collected at or before the point of booking or engagement — for example, through a consent checkbox on your inspection booking form or client intake process — and must clearly disclose that the recipient will receive SMS messages related to their inspection. You agree to maintain records of such consent and to honor all opt-out requests promptly and in accordance with applicable law. Sending messages to recipients who have not consented, or who have previously opted out, is strictly prohibited and may result in immediate suspension of your SMS access.

16.3 Suspension of SMS Access ReportWriter AI reserves the right, in its sole discretion, to suspend or permanently revoke your access to SMS messaging features at any time, with or without notice, for any violation of these Terms, applicable law, or the acceptable use policies of our telecommunications partners. ReportWriter AI shall not be liable to you for any damages resulting from such suspension or revocation.

16.4 SMS Indemnification In addition to your general indemnification obligations under Section 10, you agree to indemnify, defend, and hold harmless ReportWriter AI, its owners, officers, employees, and agents from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys’ fees) arising out of or related to: (a) your use of the SMS messaging features; (b) any messages you send through the platform; (c) your violation of these Terms or any applicable law governing SMS communications; or (d) any claim by a third party that you violated their rights, including their right to privacy or their right to be free from unsolicited communications.